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Frequently Asked Questions
These are the answers to the most commonly asked questions we get about our cleaning services.
Simply click on a question to reveal the answer.
What services do you offer?
What areas do you service?
Do I need to provide cleaning supplies?
Are your cleaners insured and background-checked?
Do I have to be home during the cleaning?
How do I book a cleaning service?
How much do your cleaning services cost?
How do I pay for my cleaning service?
Is there a cancellation or rescheduling fee?
Do you clean inside ovens, fridges, or windows?
Do you clean dishes or unload a dishwasher?
What if I’m not satisfied with the cleaning?
How long does a cleaning session take?
Can you clean outside of regular business hours?
If my regular clean falls on a public holiday, will you still be working?
What happens if you or I get sick?
If I refer a friend, do I get a referral commission or discounted cleaning?
Do you provide training for your cleaners?
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